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“The Engineers help was timely and a lifesaver! We needed a way to be able to update an old iPhone whose account was linked to the email address of a long-departed member of staff. By enabling me read-only access to that person's emails, I was able to help a colleague to update her phone just before it was due to stop working. We're relieved and very pleased.”
Aftab , Bishop Lloyd
“The Engineers resolved the issue and found out the reason why things weren't functioning as well as they should. Appreciate the feedback and finding out why the issue keeps occurring and how to resolve going forward.”
Jessica , Children's Liver Disease
“The Engineer was brilliant in resolving my VPN connection issues so promptly. Called back within minutes of me placing the call with our Account Manager and was able to remedy very quickly and explain that a glitch had occurred in the WAN settings. All in all, very good service.”
Wayne , 1st Access
“Quick response, problem solved”
Karen , Groundwork
“Issue was resolved very quickly and efficiently - Which is very typical for Techdrive. A+”
Graham , MWA Technology
“Thanks to our Engineer, for your quick response early in my working day. Good start to the day with the Office 365 installation.”
Lindsay , The Church at Carrs Lane
“Handled professionally and tips to avoid the problem in the future.”
George , Ex Cathedra
“Dealt with very quickly- was reassured that there was no serious problem.”
John , Kangs Solicitors
“I just want to give a BRAVO to our Engineer who has worked his socks off here over the last 2 days. He has been more than accommodating in sorting out our SharePoint Migration. A true credit to Technical drive!!!”
Andrew , H.Gittins Transport Ltd
“The whole team was brilliant. I spoke to our Account Manager and she got it processed asap. I wasn't expecting it before Christmas, but she gets things done. Technical Drive was amazing and in constant contact with me to make sure all was ok. Our Engineer was extremely patient and managed to resolve everything I ask all the time. All of you at TD are brilliant.”
Shane , Atlas Logistics UK Ltd
“Our Engineer was polite, efficient and friendly whilst resolving the printer issues - fabulous service as ever from your team”
Rachel , Johnson Gibbs
“Our Technical Drive engineer is always great with any technical issues I have. He is efficient, with superb customer service skills and any technical issue is resolved promptly. I will be very happy to use his services again!”
Lindsay , Rapid Auto

Google reviews

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“Our Engineer from Technical Drive was brilliant at resolving my issue. He explained why certain things may be affecting the connection and walked me through what he had done to resolve the issue. Any further issues I may experience, I will be requesting Chris again!”
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“Technical Support always find a way to sort out issues I have, especially since I've been working remotely for well over a year, only visiting the office once a week. Good team of support technicians and quick to respond. Today our Engineer helped sort out a problem with the back-up quickly and effectively.”
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“Our company have used Technical Drive the whole time I have worked here, and they never fail to do a brilliant job, actually better service than in house IT departments I have known at previous jobs. Our Engineer was knowledgeable and patient and dealt with my problem quickly and efficiently. With working from home, a common thing for us at the moment the service offered by TD is invaluable.”
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“Our Engineer was very professional, understood my Challenges immediately, ad resolved them expediently.”
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“We have used TD for some years now and have nothing but praise for the company especially as the business has now been working remotely for the past 18 months. Big thankyou from me for making one element of my job easy. Keep up the good work.”
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“Once again Five stars every time. Always great service from Technical Drive who are prompt in dealing with any queries we may have. Thank you, for your speedy response. Problem resolved as always!”
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“Our Engineer at Technical Drive always provides a fantastic service - dealing with issues quickly and efficiently - finding the best solution rather than the most straight forward one. He always responds and follows up when he says he will. Great Service.”
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“First time I've used Technical Drive as I wanted to keep business local, I knew pretty much what I wanted, the sales team were extremely obliging when I wanted to 'tweak' the order and new quotes were quickly and efficiently sent through. Delivery and processing of the final order again very efficient. All is up and running so very happy with the service.”
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“We have used the services of Technical Drive for quite a few years now. The level of service, expertise, and prompt responses they provide are excellent, otherwise we wouldn't have stayed with them for so long. Engineers are on site quickly when required. Staff are always pleasant and very obliging and explain things in a way I can understand, which is great for a non-techy like myself. Would have no problem in recommending the company to anyone who is looking for IT support..”
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“Easy to contact with any IT issues, were very fast to fix any problems as they occurred.”
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“Excellent service provided by our Engineer - very professional and efficient. Always manages to sort any issues quickly. 100% recommendation from me!!”

Client references

Technical Drive has been a ‘Godsend’ for our team here. Prior to our partnership with TD, we had suffered immensely with IT issues, but these were resolved from the day we started to work with Technical Drive. I have yet to encounter an issue which TD have not resolved swiftly and with a professionalism which is hard to come by.

The thing that impresses us most is the customer service at Technical Drive. You can tell every individual genuinely cares about the service they provide whilst also making sure the tasks which are set to them are completed in an efficient and productive manner. There is a ‘personal touch’ at Technical Drive which I have not come across with any other IT company.

We look forward to a long-lasting relationship with the team at Technical Drive 😊

I have known the team at Technical Drive for many years and their ability to ‘get things done’ is quite exceptional. Technical Drive goes above and beyond to make sure that the service provided is nothing less than 100%.

When I have previously encountered an IT issue, the email sent to the team there is responded to instantly and resolved straight afterwards.

I have had business relationships with many IT companies over the years and Technical Drive have been ‘head and shoulders’ above all the others.

After having a number of issues with our previous IT provider the decision to switch our IT support to Technical Drives remains one of the best decisions we have made in 2017 and we look forward to continuing our great relationship into 2018 and beyond.

Technical Drive offers varied and easy solutions in ‘disaster recovery’ something which our previous providers did not. Our customers demand that disaster recovery be something we take seriously and with Technical Drives solutions and assistance we are now able to prove to our customers that we are and that it is all in place. Having a ‘Quality assurance manager’ who can liaise with our Quality manager also provides us with assurances our previous provider could not.

In having an account manager dedicated to us, I feel I always have a point of contact at technical drive, someone who knows us as a business as well as what software and hardware we have installed here at the factory. We recently purchased a new server and with the aid of our account manager, who knew exactly what we required, the whole process of installation was completed on time and without any incident. We experienced very little downtime due to the excellent planning of Technical drive and I was particularly impressed how they liaised with our internal ERP company ensuring all aspects of the business switched over seamlessly.

When Technical drive engineers are on site they always do a fantastic job and more often than not will do more than asked. When placing a call on the helpdesk I always find that the phone is answered and rather than waiting, a ticket is raised instantly and the problem is fixed in a short space of time.

Technical Drive provide excellent IT solutions for our company, we find their level of service is second to none. Over the past 7 years since using Technical Drive, they have been an integral part of our growing brokerage. They have supplied and installed new servers, installed robust and effective cyber security and have built up a strong and trusting relationship with our company. Whenever we have an IT issue that needs to be resolved, Technical Drive are always there on hand ready to help. In the majority of cases, Technical Drive are able to resolve our issues right away - without any delays and we’re able to get through to them on the first time of calling.

Our account handler is very attentive and provides us with expert knowledge. She has proposed many recommendations during her time as our account manager, that has significantly improved both our productivity and security. We feel the enthusiasm, drive and determination our Account Manager possesses, runs throughout the company – all staff we deal with at technical drive have the same positive, friendly “can do” approach.

In November 2019, unfortunately our company fell victim to a cyber-attack leaving us unable to access of systems; our business grinded to halt. The attempt of the attack was to encrypt our servers, leaving us with no option but to pay thousands of pounds in release fees to the cyber-crime organisation, in order to regain access and control of our systems again. The situation at the beginningbegging of this day was desperate and extremely distressing for us all. We contacted our Account Manager who immediately understood the severity of the situation; Technical Drive reassured us that everything in their power will be done to ensure we regain control and end the cyber-attack. Within the hour, Technical Drive’s most experienced engineers showed up at our office working on our servers. Later in the afternoon, a specialist technician arrived from over 50 miles away that Technical Drive had arranged. The engineers stayed on our site until 9pm fixing the servers. The following morning, our systems were back up and running and we were back to working as normal. We could not have asked Technical Drive to have dealt with the situation any better. The service wewere received from Technical Drive when we were in dire straits - was simply fantastic.

Throughout the Covid-19 pandemic, Technical Drive was always there helping our staff working from home with any issues. They were fast and effective in setting up equipment enabling our staff to work effectively from home at the beginning of the first lockdown. Doug in particular, went above and beyond to ensure that we had all the necessary laptops working as the lockdown became imminent. Without Technical Drive during the Covid-19 pandemic, our business would not be where it is today.

For anyone looking for professional, fast and effective IT solutions for their company – look no further than Technical Drive. They are simply the best.

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As you may be aware, technology is always changing and we like to keep you informed on the relevant changes in the IT world, without all of the jargon! We often share handy hints and details of our opening times thoughout the holiday season so be sure to connect to be in the know!

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Is your current company not performing, not being proactive, not getting value for money? Or perhaps you have an urgent problem?

Need Technical Support? Call us now on 01527 880088 Click here