Teams Phone
Enhance your business communication with Microsoft Teams Phone, offering seamless integration, advanced call management, and robust security within the Microsoft 365 ecosystem.
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What is Microsoft Teams Phone?
Microsoft Teams Phone seamlessly unifies all communication channels within the Microsoft 365 (M365) environment. As an add-on to the M365 platform, it enhances Teams collaboration with external calling features.
Experience improved productivity, streamlined communication, and enhanced collaboration with a single platform for voice calls, video conferencing, messaging, and file sharing, all within the secure M365 environment.
What Are the Benefits?
Key features include seamless integration with other M365 applications, advanced call management capabilities, and sophisticated reporting tools, all of which your users will be familiar with.
The Microsoft Teams Phone system provides calling features such as call merging, call transfers, and voicemail.
As part of the Teams ecosystem, users also have access to additional useful features like call transferring between devices and call transcribing.
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Microsoft Teams Phone is...
Integrated
into MS365
Secure &
Reliable
Simple to Use
& Manage
Cost
Efficient
Regulation
Compliant
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What Do I Need?
Microsoft Teams Phone requires an appropriate Microsoft 365 license, such as Microsoft 365 Business Voice or Microsoft 365 E5. We offer a fully managed solution via Operator Connect, which is fast and quick to deploy.
It’s suitable for organisations without complex requirements or set-ups and enables the quickest transition to cloud calling. It also allows organisations to integrate existing telephony solution with Microsoft Teams. If you’re unsure of the requirements contact our technical team who can guide you through the options.
Why Technical Drive?
We have extensive experience in helping businesses migrate to the cloud and implement cloud telephony.
As a Microsoft Gold Partner and Cloud Solution Provider, you can trust our team of experts to implement your Microsoft Teams Phone effectively and securely. Our teams are trained to the highest level, ensuring a smooth transition.
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Teams Phone: Frequently Asked Questions
What is Teams Phone and How Does it Work?
Teams subscriptions include Teams Phone for calls between Teams apps. To call landlines and mobiles, Microsoft Teams Standard is required. This provides a cloud-based phone system with features like hold, transfers, and reporting tools. Teams Phone replaces traditional PBXs, offering essential calling capabilities with a cloud-based call control system.
What Are My Options for Making Outbound Calls?
Teams Phone offers comprehensive PBX capabilities for your organisation, allowing you to make calls with other Teams users via the Teams app. However, to make calls to numbers outside your organisation, you’ll need to connect to the PSTN. Teams Phone provides valuable flexibility for connecting to the PSTN through Operator Connect and/or Direct Routing.
What Types of Phones and Calling Devices are Supported?
A variety of hardware partners offer a wide selection of desk phones, conference phones, meeting room systems, and headsets, all designed to deliver high-quality and reliable calling experiences for Teams. For more information, please contact our team.
Get in Touch
Is your current IT provider not performing, not being proactive, or giving value for money? Or perhaps you have an urgent IT issue?