IT Support Bromsgrove
If you need IT support in Bromsgrove from a partner who knows the area and has several years of experience delivering here, Technical Drive is your best option.
We strive to provide the most excellent service by maintaining ISO 9001 for service delivery and ISO 27001 for data protection, which are accolades that reflect the quality of our IT services delivery and data management. With this in mind, you can rest assured that the service will be of high quality and your data will be securely protected.
We are extremely proud to be gold partners with some of the most recognised and trusted names in our industry, including Microsoft, Acronis, Sophos and Watchguard!
When things go wrong, you need IT support that can arrive with speed. That's why you should choose our IT Support in Bromsgrove - we're just around the corner. Our engineers don't have to travel far to get to you and are familiar with the area, so when you call we can be there quickly.
You can trust that we will be here when you need us. At our company, we pride ourselves on providing excellent IT helpdesk support that consistently leaves our clients satisfied. Every six months we send out a customer satisfaction survey just to check in and make sure you are still pleased with our services, with our most recent stats showing that 99% of our customers are happy with the IT support services we provide.
We have been able to support several local businesses with their IT support in Bromsgrove, and have recently worked to create a disaster recovery plan for an office move.
The client needed to leave their current location by a certain date, but their new facilities weren't going to be ready in time. This left them without a place to put their core infrastructure.
After assessing the situation, Technical Drive recommended that their physical servers be transferred to the Technical Drive Data Centre. By utilising our disaster recovery suite (a feature we’ve needed ourselves in the past!), we created a secure VPN tunnel between the Data Centre at Technical Drive and their new office location. This allowed the client to access all of their resources remotely.
The servers were shifted over the weekend, and everybody was able to connect on Monday morning without any problems.
The client has now moved into their new premises and chosen to keep the server in our data centre for more security and cost-effective management.
Technical Drive work with small and medium sized businesses and charities, offering IT services in Bromsgrove and the surrounding area, which means that an engineer is never more than 40 minutes away. So you call, and we arrive.
We can also offer a remote support service remotely across all of the UK.
We operate a first call resolution policy, which means that you get through to an engineer on the phone first time…...for your issue to be resolved there and then. We are your virtual IT team, and you will be safe in our hands.
Are you unhappy with your current IT company? Are they not as proactive and helpful as you would like them to be? Or maybe you have an urgent problem that needs solving? Sounds like it's time for a change.
Technical Drive has been providing IT Support in Bromsgrove since 2008, and our experience shows. We're not just an IT company - we're your partner in business.
We're always on-site as quickly as possible, and we even have a workshop in case your issue can't be resolved remotely or in your office!
Call us now on 01527 880088 and let us give your business the IT support it deserves!