Telephone: 01527 880088
Option 1: Technical Support
Option 2: Sales & General Enquiries
When Birmingham businesses want IT that just works, they call on Technical Drive. As one of the most trusted IT support companies in Birmingham, we make IT simple, secure and smart, helping small and medium-sized businesses across the region stay ahead of the curve.
We’re not just here for the day-to-day. We take ownership of your IT, acting as a true extension of your team, whether you need fully managed IT support in Birmingham or just a helping hand with complex challenges. It’s all part of the service. From niggling PC problems to company-wide network upgrades, our Birmingham IT support services cover every base.
We tailor our IT Support Services to meet the unique needs of small and medium-sized businesses (SMBs).
We're committed to delivering excellence, and our clients consistently rate us highly for our IT services.
Our IT helpdesk and onsite engineers respond quickly to effectively minimise your business downtime.
We offer a range of support options, including onsite, remote IT support and IT helpdesk services.
We monitor and maintain your IT systems to prevent issues early and ensure optimal performance.
Our Cyber Security measures protect you, giving you the confidence to focus on your business.
We provide remote support, on-site assistance, hardware and software troubleshooting and proactive monitoring, all backed by a helpdesk team who speak your language, not tech jargon.
Our ongoing satisfaction surveys demonstrate our commitment to excellence, with scores above 99% for both our IT support helpdesk and project team. Not to mention our overwhelmingly positive reviews.
Our numerous accreditations reflect our commitment to high standards. By choosing us for your IT support, you benefit from long-term value through trust, consistency, risk mitigation, competitive advantage, and compliance.
Our well-staffed team is always available to ensure your IT needs are met with efficiency and a personal touch. You can count on us to be there when you need us, offering the attention and care your issues deserve.
We live and breathe Birmingham. That local knowledge means we’re never far away when you need us. Our clients value the fact that we’re not a faceless call centre, we’re real people who get to know your business and what makes it tick.
"A Birmingham-based charity recently approached us with concerns about their current IT support team and the inability to reach them quickly when unexpected problems occurred. Their internal IT manager and support team were overwhelmed, spending all their time dealing with day-to-day issues such as email problems, slow PCs, and printer malfunctions, leaving no time to be proactive.
We managed the IT helpdesk, improved response times and enabled their team to focus on other projects."
Are you seeking IT services in Birmingham that can ease your workload and allow you to concentrate on what truly matters? You’ve come to the right place. At Technical Drive, we provide more than just outstanding IT support; we deliver a comprehensive range of managed services aimed at keeping your business operating smoothly, securely, and efficiently.
Whether you require quick access to professional IT helpdesk support or strong cyber security measures to safeguard your systems and data, our team is dedicated to making sure your IT performs as diligently as you do.
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Since 2008, Technical Drive has been providing expert IT support in Birmingham. We're more than just an IT company – we're a trusted partner dedicated to helping your business succeed.
Ready to chat? Contact us or pick up the phone and speak to someone who knows the city, the tech and your sector.
We provide IT support for SMEs, typically serving clients with 10 to 200 users across a diverse range of sectors and industries.
We offer remote support to any location within the UK. Our on-site support services are available in the following areas: Birmingham, Bromsgrove, Coventry, Kidderminster, Redditch, Warwick,Droitwich,Wolverhampton,Stourport,Evesham,Stourbridge,Halesowen,Dudley,West Bromwich,Walsall,Solihull,Stratford and Worcester.
We have been delivering quality IT services to our clients for nearly 20 years. Currently, we support approximately 5,000 devices (PCs and laptops) and 600 servers for around 250 clients.
Technical Drive handles approximately 20,000 support tickets per year, achieving 97% positive feedback. You can see for yourself with our impressive 4.8/5.0 rating on Google Reviews.
Managed IT services are proactive, providing continuous monitoring and maintenance. In contrast, break/fix services are reactive, addressing issues as they arise.
As well as IT Support we also provide:
Yes, we offer after-hours telephone support from 5:30 pm to 8:00 pm on weekdays, and from 10:00 am to 3:00 pm on weekends and Bank Holidays.
Our SLA for on-site engineering is 4 hours for servers and 8 hours for devices. However, we strive to reach our clients even sooner.
Pricing depends on the services we provide. You can request a no-obligation quote at any time.
Our standard IT Support contracts start at just 12 months. We also offer multi-year contracts for those looking to commit longer-term and lock in pricing.
No, we believe in transparent pricing. All costs are clearly outlined in our proposals in straightforward, plain English.
We manage a range of Cyber-Security protocols to ensure your data is safe, including Acronis for threat protection, Sophos for endpoint protection, and Barracuda for email protection. We are also a certified Cyber Essentials. business.
Why not check out our Quality Assurance? We hold both ISO 9001 and ISO 27001 accreditations, ensuring that you and your business are safe in our hands. During our quality assessments, we have received accolades from assessors for our internal organisation.
We maintain strategic partnerships with various providers to ensure we have access to the best solutions to support your business. Our certifications and Partnerships. demonstrate our commitment to delivering top-quality services.
Clients can contact our IT Support Helpdesk at 01527 880088 or raise a ticket via our helpdesk email: helpdesk@technicaldrive.co.uk
Need immediate assistance? Call us now on 01527 880088 or get in touch using our technical support enquiry form: Get Technical Support.
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