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16 Years of Excellence!

16 Years of Excellence!

Technical Drive have been supporting SMEs in Birmingham with high quality IT Support for over 16 years!

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16 years of Technical Drive and 16 years of technology advancement!

Not only are we celebrating turning 16, but we can also celebrate how much the industry has changed in the last 16 years!

How far has the IT industry come since 2008?

Since 2008, the IT industry has undergone significant transformations. Here are some key changes:

Cloud Computing

Cloud technology has gone mainstream, with many enterprises moving from a few SaaS (Software as a Service) applications and experimental work to broad-based cloud applications and infrastructure. This shift has enabled more agile work styles and innovation at a faster pace.

Cyber Security

As technology has advanced, so have the threats. Cyber Security has become a critical focus for businesses and governments alike, leading to the development of more sophisticated security measures. With the additional technology advancements, Cyber Security has had to evolve and adapt the most!

From Help Desks to Service Desks

The concept of IT support has shifted from a reactive help desk to a proactive service desk. This change emphasises not just fixing issues but also improving the overall IT service quality and speed.

Remote Support

Advances in remote access technologies have made it possible to provide support without being physically present, a trend accelerated by the global shift to remote work during the COVID-19 pandemic.

Broadband Internet

Dial-up connections have given way to high-speed broadband, enabling faster communication and data transfer. For those of us in that generation…we will never forget the internet dial-up tone!

Social Media

Platforms like LinkedIn, Facebook, Twitter, and Instagram have transformed how we connect and share information. Although an additional security threat, social media is a huge marketing platform for businesses as well as social entertainment. And did you know that April 2008, the start of Technical Drive, was also when MySpace was closed…not related but an interesting fact!

Smartphone Revolution

The proliferation of smartphones has been one of the most significant changes. Our mobile phones now have 10 times more compute power than desktop computers did in 2000! Smartphones have become central to our daily lives, changing the way we communicate, access information, and do business.

Artificial Intelligence and Machine Learning

These technologies have seen tremendous growth, with many experts believing human-level AI will be developed within decades. They have the potential to transform various sectors, including healthcare, finance, and transportation.

Internet of Things (IoT)

IoT, is the idea of connecting any device with an on/off switch to the internet and other devices. The rise of IoT has connected billions of devices, providing vast amounts of data and enabling smart homes, cities, and industries.

Advancements in Hardware

There have been significant advancements in hardware, from processors to storage, allowing for more powerful and efficient computing.

Shift in IT Industry Leaders

Companies that were once known for specific products have diversified or shifted their focus. For example, Microsoft has moved from being primarily a desktop OS provider to an AI and quantum computing company.


In summary, the IT industry has come a long way in the past 16 years, and its impact on our lives continues to grow exponentially. These changes reflect the dynamic nature of the IT industry, which continues to evolve rapidly with new technologies emerging all the time.


Cheers to the next chapter of IT Support!

IT Support has evolved significantly over the past 16 years, reflecting broader changes in technology and business practices. Here at Technical Drive, we are proud to be leading experts in the ever evolving IT Support world and we look forward to seeing what comes next!

Find out more about our IT Support Services >

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