Unlimited IT Support
Our rapid response team are always here to lend a hand with your IT emergencies and questions, whether it be on-site, remote or over the telephone. Nothing is too much or too little tech-trouble for the Technical Drive helpful, helpdesk team!
- Are you losing faith in your current IT Provider?
- Are you fed up with poor service and lack of proactive advice?
- Do you want to use IT to drive your business forward?
Whether you have an IT emergency now, or you require ongoing IT managed services, or proactive strategic IT planning, Technical Drive provides the highest quality responsive IT support and service in Birmingham and beyond.
Telephone, Remote, and On-Site Support
Technical Drive has a friendly team of tech geniuses who not only provide the highest quality responsive IT support and service, but they are polite, on time and work their magic with a smile on their face!
“Your engineer is an asset to your business. Professional, helpful, polite and informative of what he’s doing. He’s been especially great today trying to deal with some issues that are more attributed to our telephone system provider more than anything else in all honesty.”
We treat our client’s business like our own, which is why we prioritise availability to jump in and help when you need someone to get you up and running straight away!
We operate a first call resolution policy, which means that you get through to an engineer on the phone the first time, for your issue to be resolved there and then. So, no more waiting for a call back!
We can remotely connect to your computer or network to get hands-on with the problem and fix it straight away.
Need On-Site Help?
No problem, on-site assistance is included and it’s unlimited too!
Technical Drive works with small and medium sized businesses and charities, offering Unlimited IT support in Birmingham and the surrounding area, which means that an engineer is never more than 40 minutes away. So you call, and we arrive.
It's our aim to make sure IT doesn't become a problem in your organisation, and to give you confidence that your computers will continue to work flawlessly while you get on with running your business.
What is including in our IT Support?
Our Unlimited IT Support Services can be flexible to your company needs, so if it isn’t on the list, don’t worry we can still help! Here is a range of general IT Support services that we strategically manage in partnership with our clients:
- Server Best Practice Assessment
- Continuous Server Monitoring
- Annual IT Review
- Strategy Development
- First Call Resolution
- Telephone Support
- Remote Support
- On Site Support
- 3rd Party Management
- Mobile and Tablet Assistance
- Daily Backup Check
- Daily Anti-Virus Check
When IT support is fast, responsive, and polite, you know you're in excellent hands. There’s no waiting or frustration here.
Have a question?
Chat to one of our supportive engineers right away:
