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Barracuda Temporary Fix

Barracuda Temporary Fix


Blocked Emails can now be Released from Shared Mailboxes

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On April 25, 2023, a solution was released to customers, enabling them to regain access to manage quarantine messages in shared mailboxes.

Many users of shared mailboxes and distribution lists were left unable to release blocked emails after Barracuda published a system update on March 31, 2023. This meant that individual users had to reach out to their administrators (us!) for assistance.

We are pleased to inform you that this is no longer the case. As a temporary fix to the known issue, Barracuda investigated the disabled feature and released a work-around fix this week.

If you’re a Barracuda user and need assistance with the latest updates, or perhaps you’re interested in moving to Barracuda for a more secure, email quarantine system, Technical Drive can guide you through. Please get in touch >

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