Are there more IT problems that you may know of hiding in the dark?
A Birmingham-based charity recently approached us with concerns about their current IT support team and the inability to reach them quickly when unexpected problems occurred.
The Challenge
A Birmingham-based charity recently approached us expressing concerns with their current IT support team and the inability to reach them quickly when unexpected problems occurred.
The Solution
We began our discussion with them looking to support them on an Adhoc IT support basis, but we quickly discovered that there were fundamental IT issues lurking in the background not being addressed.
We took some time to understand the issues they were experiencing and quickly implemented our support services. Our team of engineers work tirelessly to keep their systems running smoothly and respond quickly when problems do occur.
What started as a cabling project has turned into a full implementation of the Microsoft Ecosystem with SharePoint migration, decommissioning a server, full Firewall and managed cyber security updates and ongoing IT Support.
We have also administered training to their Internal IT support team on how to manage and configure the firewalls going forward. It just goes to show that having an IT support company that truly understands your business pays off.
If you think you will benefit from an IT Audit to find any hidden problems, please get in touch >
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