Unlimited Telephone, Remote and On-Site Support

When you have an IT issue, you need someone to help you get up and running straight away and our team are ready to do just that!

We operate a first call resolution policy, which means that you get through to an engineer on the phone first timeā€¦... for your issue to be resolved there and then. So no more waiting for a call back!

We can remotely connect to your computer or network to get hands-on with the problem and fix it straight away.

Once again you will be safe in our hands.

Need On-Site Help?

No problem, on-site assistance is included and its unlimited too!

We only work with small and medium sized businesses and charities in and around the Birmingham area, which means that an engineer is never more than 40 minutes away, so you call and we arrive.

It's our aim to make sure IT doesn't become a problem in your organisation, and to give you confidence that your computers will continue to work flawlessly while you get on with running your business.

So whats included?

Our unlimited support services include:

Server Best Practice Assessment

Continuous Server Monitoring

Annual IT Review

Strategy Development

Unlimited  Support

First Call Resolution

Telephone Support

Remote Support

On Site Support

3rd  Party Management

Mobile and Tablet Assistance

Daily Backup Check

Daily Anti-Virus Check

Continuous Server Monitoring

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