IT Support for Manufacturers

Technical Drive offers specialised IT support for manufacturers, built on years of experience in the manufacturing sector. We work with you to reduce production downtime, improve connectivity and support compliance with cyber security requirements and recognised standards 

Quality IT Support for Manufacturers

We provide comprehensive IT solutions for the manufacturing industry, drawing on our understanding of your challenges and priorities to offer tailored managed IT services that meet your needs. With dedicated IT support, you can reduce costly downtime and ensure production continuity through solutions that cover everything from proactive monitoring to secure connectivity.

 

Our work at Technical Drive includes a wide range of areas, from overarching IT strategies to Microsoft 365 and cloud services, with a continuous focus on proactive solutions that protect your business and prevent problems before they can impact your processes.

IT Solutions Built for Modern Manufacturers

Your manufacturing IT support should be perfectly tailored to your operations. Whatever the scale of your business, we work with you to provide IT solutions that keep production running, connect your staff and enhance your cyber resilience.

What Can We Offer?

There are many IT support companies out there. We cut through the confusing jargon to offer you clear support. 

Tailored, Expert IT Support

We offer bespoke support that is scalable to the changing requirements of your business. Our expertise includes working with SMEs and growing manufacturers, delivering proactive solutions that get ahead of problems before they can impact you.

Proactive Management & Robust Security

Proactive monitoring, patching and maintenance keep your operations on track and keeping downtime to a minimum. We offer around-the-clock monitoring, disaster recovery, backups and ransomware protection, helping reduce the risk of IT-related production delays.

Fast, Flexible Response When It Matters

Remote helpdesk support and a team of on-site engineers significantly reduce downtime, with rapid escalation to resolve problems promptly and efficiently. We pride ourselves on our high first-call resolution rate, providing our manufacturing customers with a high standard of service.

Need Reliable Manufacturing IT Support?

Let’s discuss how our managed IT support services can strengthen your technology, backed by our first call resolution policy.

Case Study: IT Support for a Growing Manufacturing Business

A growing Birmingham-based manufacturing firm was struggling to operate efficiently with a legacy IT setup, with an outdated disaster recovery strategy leaving them vulnerable to potential critical disruptions. They needed a managed service provider to completely overhaul their systems while avoiding any disruptions to their shift-based operations.

Our team at Technical Drive worked with the manufacturing business to deploy a robust infrastructure. We also upgraded their disaster recovery solution and supplemented our on-site services with access to our responsive helpdesk. Our team successfully installed a new core server, ensuring zero downtime by carefully coordinating the installation with their internal ERP system. 

The result? A new, highly resilient framework that provided our client with complete confidence. From an outdated, unstable system, they now had a reliable solution that could easily cope with customer demand. 

Our work included a comprehensive security audit to meet supply contract renewal requirements, with 24/7 threat monitoring, multi-factor authentication and secure remote access all implemented. Finally, we supported their team through Cyber Essentials Plus, bringing the business firmly into the modern day with the advanced security knowledge and resources needed to focus on growing their business.

Cyber Security for Manufacturers

In 2024, the sector was the target of 20% of all cyber extortion attacks, a 42% year-on-year increase. For your business, this could spell serious trouble. Ransomware, supply-chain attacks and sophisticated phishing operations all present a real risk to your operations if you are left unprotected.

Our IT services for manufacturing companies have cyber security at their core. We deploy and manage a range of cyber security solutions, backed by our dedicated Cyber Security Operations Centre (SOC) and Rapid Response team. We help you stay in compliance while reducing operational risks with threat detection and CyberSafe365 implementation, helping protect your business against cyber threats.

See What Our Manufacturing Clients Say

One of our manufacturing clients faced a critical IT challenge in which we were able to implement a robust disaster recovery plan, which supported 120 users and secured their operations against disruptions.

Why Choose Technical Drive?

We have supported manufacturing businesses for years, delivering bespoke IT services that scale alongside your organisation.

Minimise Production Downtime

Proactive services keep your operations running reliably with monitoring, threat detection and preventative patching that helps reduce the risk of system failures and cyber attacks.

Qualified Engineers When Every Minute Counts

Our qualified engineers are fully accredited and certified to deliver rapid and reliable service to our manufacturing clients, with remote and on-site support available.

Cyber Security for Manufacturing Operations

A single successful cyber attack can cause significant problems for your business, leading to extended downtime and production delays. We help you comply with Cyber Essentials Plus to protect your business.

Support for Factory & Office Teams

Improve connectivity with tailored telephony and Microsoft Teams solutions that enhance communication between your factory and office teams, preventing bottlenecks to improve your organisational workflows.

Strategic IT Planning for Growth

Your IT service should grow as your business does, meeting your changing demands and requirements. Our scalable IT solutions match this requirement, adapting to your needs effortlessly.

Support Around Your Production Schedule

We understand that manufacturing companies don’t always keep typical office hours. That’s why we’re available for out-of-hours support, helping keep critical systems operational.

Frequently Asked Questions

Got questions? We’ve got answers! Our FAQs cover everything from out-of-hours support to contracts and accreditations, so you can find the information you need quickly and easily.

Sectors We Serve

We support a wide range of industries, such as manufacturing, engineering, charities, healthcare, legal and retail companies. Whatever your sector, we provide tailored IT solutions that match the way you work.

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Success Stories

Technical Drive secures real results for businesses like yours. Explore how we’ve helped clients overcome IT challenges, whether it’s migrating to the cloud or modernising communication systems.

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