Why Choose Us for IT Support?

First call resolution policy

You'll speak to an expert, who can help you immediately, either remotely or onsite.

We don’t just fix issues

We’re proactive partners, helping our clients stay ahead with reliable technology.

Exceptional service

Our clients rate us highly for both helpdesk support and IT projects.

Available when you need us

Our team are available when you need us; 365 days a year and out of hours.

Unlimited IT support

Unlimited access to our IT support with no hidden costs, plus 4 hours on-site support at no extra cost.

Proactive monitoring

We monitor your devices and systems, so we can prevent issues before they even arise.

Range of services

As well as IT Support we offer, Cloud, Telephony, Internet and Web Development.

Cyber Security

We provide additional layers of protection to keep your organisation secure and hold Cyber Essentials Plus.

Accreditation

We hold ISO 9001 & 27001 for Quality and Data Security and also Microsoft Cloud and Workplace Partner.

Our Clients Trust Us...

We’ve built strong trust with our clients and we never hide behind jargon. We keep our technology accessible and communicate in plain English, so you’ll always understand exactly what we’re doing and why.

What Does Our It Support Service Include?

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Success Stories

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Participants taking part in a charity fun run representing the Birmingham Mind case study
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Managed IT Services: Technical Drive Transforms Birmingham Mind

Technical Drive delivers secure cloud migration, advanced cybersecurity, and bespoke IT support.

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Our Work with Groundwork: IT Support & Cloud Migration

Technical Drive’s cloud migration and IT support services have revolutionised Groundwork’s operations.

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Modern hotel room featured in the Westmead case study
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Digital Transformation: Modernising IT at Birmingham Hotel

Westmead Hotel partnered with Technical Drive to modernise IT infrastructure, eliminate operational risks and significantly improve connectivity. The IT modernisation resulted in improved staff efficiency and enhanced guest experience.

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Model house on property documents representing the TD Norton case study
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IT Services & Cybersecurity: Modernising Infrastructure for Norton Insurance Brokers

Technical Drive delivers managed IT services and advanced cybersecurity for Norton.

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Case study image for IT Support for Charities highlighting the positive impact of reliable technology services for charitable organisations.
Logo for the Foster Care charity.

IT Support and Cyber Security for Foster Care Charity

The Foster Care Charity partnered with Technical Drive to strengthen its IT environment and support its growing team.

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Community volunteers collecting litter in a public park

Birmingham-Based Charity, IT Support & Microsoft Ecosystem

From overwhelmed IT teams to straightforward support, our expertise made it happen.

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Engineer inspecting equipment in an industrial facility

Efficient IT Transition & Disaster Recovery Planning

Our client, a manufacturing company, faced numerous issues with their previous IT provider. They required reliable IT support and robust disaster recovery solutions to meet their customers’ demands and ensure business continuity.

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IT manager working on their laptop

Multinational Brand: IT Manager Support & Ad-hoc Expertise

From internal challenges to expert solutions, our support ensured smooth IT management.

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Engineer maintaining industrial machinery in a manufacturing facility

Implementing Cloud Migration & Teams Phone for Two Clients

From fragmented systems to streamlined solutions, our support ensured smooth IT management and communication.

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Business professionals reviewing documents representing the legal firm case study

Legal Firm Case Study: Hosted Solution & Disaster Recovery

From potential downtime to seamless transition, our expertise ensured business continuity.

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