Communications

Good communication is key in so many areas of life and the workplace is no different. Whether you need secure connectivity or reliable phone lines, partnering with Technical Drive ensures your systems are set up correctly and managed to the highest standards.

Total Synergy in Your Communications Package

Not only do we provide you with reliable and effortless communications systems, but our team is also always on hand to guide and support you.

If you are looking for a reliable communications system from an experienced managed IT service provider, our team is ready to tell you more and get you dialled in.

Why Good Communications Systems Matter

The way businesses communicate internally and with customers is constantly evolving. That’s why having the right setup that keeps pace with changing technology and trends can transform the way you work and improve customer satisfaction.

What Our Clients Have to Say

Businesses across the UK are switching to Technical Drive for faster, smarter communications and it’s clear to see why. 

Transform Your Business with Better Communications

Regardless of your industry and business size or whether your team is fully remote or on-site, communication is always one of the biggest keys to success. We tailor communications setups to your business so you can enjoy a plethora of benefits.

Communications That Scale With You

Discover the three key aspects of what your business can enjoy when partnering with Technical Drive to level up your communications.

Call Management and Delegation

Calls are managed across devices with smart transfers, parking and delegation, ensuring seamless forwarding, updated voicemail, reduced hold times, uninterrupted operations and improved customer satisfaction.

Security and Authentication

When partnering with an IT services provider like Technical Drive, companies can benefit from encrypted call routing and secure networks - to make sure their confidential calls remain that way.

Scalability and Flexibility

Every business should consider the flexibility and scalability in their communications. It’s important that your communication system can accommodate higher staff numbers, seasonal demands and more.

Want a Meeting?

Speak directly with an expert and discover how our IT services can strengthen and future-proof your technology.

Our Partners and Accreditations

We work alongside industry-leading vendors and hold a range of accreditations, backing our commitment to providing the highest quality IT support around. 

Experts That Have Your Back

Let our team of experts have your back with your communication needs. We’ve been providing communication services for nearly two decades, so have the experience and the right know-how to provide remote and on-site IT support for your business.

Alongside our IT helpdesk, we also conduct regular IT maintenance and security updates to keep your business at optimal efficiency and safety.

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Why Choose Technical Drive for Your Communications?

Choosing the right IT services partner for your communications is an important decision - we get it. At Technical Drive, we go beyond basic support and make sure that all our clients receive fast and proactive support.

Immediate Access to Qualified Engineers

Long waits for IT assistance are a thing of the past with Technical Drive, as prompt access to experienced engineers is consistently provided.

Certified and Accredited Team

Backed by nearly 20 years of industry experience, best practices and current standards are applied to ensure services remain modern and effective.

Both On-Site and Off-Site Support

IT support can be delivered both remotely and in person, meaning practical assistance is available whenever and wherever it is needed.

We Focus on Security and Compliance

Every solution is designed with security and compliance at its core, combining proactive monitoring, cyber security measures and total regulatory alignment to minimise risk.

Dedicated Account/Technical Managers

Each client is assigned a dedicated Account or Technical Manager from the outset. This gives you consistent communication and a strong working relationship.

First-Call Resolution Policy

Issues are resolved on the first call whenever possible, maintaining a high standard of efficiency and service for all our clients.

Network Devices That Keep You Operational

We provide premium hardware from trusted manufacturers for reliable performance across your entire network. This includes seamless integration with Microsoft Teams Phone solutions, servers and network infrastructure to mobile devices and Teams phones and we also handle installation, configuration and repairs. We handle it all with expert precision to support a fully connected, modern workplace.

Success Stories

See how we’ve raised the bar of our clients’ communications and how we can do exactly the same for your business.

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Managed IT Services: Technical Drive Transforms Birmingham Mind

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Our Work with Groundwork: IT Support & Cloud Migration

Technical Drive’s cloud migration and IT support services have revolutionised Groundwork’s operations.

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Digital Transformation: Modernising IT at Birmingham Hotel

Westmead Hotel partnered with Technical Drive to modernise IT infrastructure, eliminate operational risks and significantly improve connectivity. The IT modernisation resulted in improved staff efficiency and enhanced guest experience.

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IT Services & Cybersecurity: Modernising Infrastructure for Norton Insurance Brokers

Technical Drive delivers managed IT services and advanced cybersecurity for Norton.

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IT Support and Cyber Security for Foster Care Charity

The Foster Care Charity partnered with Technical Drive to strengthen its IT environment and support its growing team.

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Birmingham-Based Charity, IT Support & Microsoft Ecosystem

From overwhelmed IT teams to straightforward support, our expertise made it happen.

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Efficient IT Transition & Disaster Recovery Planning

Our client, a manufacturing company, faced numerous issues with their previous IT provider. They required reliable IT support and robust disaster recovery solutions to meet their customers’ demands and ensure business continuity.

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Multinational Brand: IT Manager Support & Ad-hoc Expertise

From internal challenges to expert solutions, our support ensured smooth IT management.

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Implementing Cloud Migration & Teams Phone for Two Clients

From fragmented systems to streamlined solutions, our support ensured smooth IT management and communication.

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Legal Firm Case Study: Hosted Solution & Disaster Recovery

From potential downtime to seamless transition, our expertise ensured business continuity.

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