IT Services & Cybersecurity: Modernising Infrastructure for Norton Insurance Brokers
Technical Drive delivers managed IT services and advanced cybersecurity for Norton.
A Decade of Digital Resilience
About
Norton Insurance Brokers based in Birmingham operates within the financial services sector, specialising in insurance brokerage. They provide tailored personal and commercial insurance by sourcing bespoke policies from specialist insurers and supporting clients through a dedicated personal client manager, rather than using a comparison‑site model.
Technical Drive delivers proactive Managed IT Services and advanced cyber security protection for Norton Insurance Brokers, ensuring absolute compliance within a highly regulated financial environment.
Through a decade-long strategic partnership, we have modernised their technology landscape, combining cloud infrastructure with robust threat protection so their team can manage sensitive client data with total peace of mind.
Background
Norton Insurance Brokers is a long‑standing partner of Technical Drive. For over 10 years, we have provided fully managed IT services alongside critical modernisation projects, including a seamless corporate office relocation and a full-scale Microsoft SharePoint cloud migration.
Recognising the evolving threat landscape in the financial sector, Norton adopted our comprehensive ‘CyberSafe365‘ package. This fully managed security suite has radically strengthened their cyber security posture, eliminated digital vulnerabilities, and aligned their systems with strict regulatory expectations.
- Norton required an established, highly accredited IT partner capable of delivering consistent, multi-year strategic support as their business expanded
- As a busy, fast-growing insurance operation handling high volumes of daily transactions, they needed a modern, resilient network built for high performance and zero downtime
- Operating in an FCA-regulated market meant Norton faced stringent data protection rules. They needed a verified security framework to defend sensitive client data against sophisticated financial-sector cyber threats.
- We established a collaborative, 10‑year IT management framework, providing a holistic strategy based on a deep understanding of Norton’s specific risk profile and requirements.
- Technical Drive engineered and executed key modernisation projects, shifting their architecture to a secure cloud-based SharePoint environment and managing a complex physical office migration without business disruption.
- We deployed our proprietary CyberSafe365 framework, layering advanced endpoint detection, data encryption, and robust network perimeter defences to provide robust protection.
- Modernised Infrastructure: Norton operates on a high-performance, fully optimised cloud platform that maximises day-to-day productivity and secure team collaboration.
- Strategic IT Alignment: The business benefits from decades-long continuity, regular technology road-mapping, and a partner that completely understands their commercial priorities and operational risks.
- FCA-Ready Cyber Resilience: Achieved an advanced security posture with robust threat monitoring, guaranteeing complete data protection and proactive regulatory compliance in a high-risk digital landscape.
Technical Drive have been our IT provider for over a decade, and that continuity really matters in a business like ours. As an insurance broker handling sensitive client data every day, we needed an IT partner who truly understood our operation - not just our systems.
When it came to strengthening our cyber security, the CyberSafe365 package was a natural next step. We now have confidence that our infrastructure is secure, compliant, and built to support our continued growth. I wouldn't hesitate to recommend Technical Drive to any business serious about protecting what they've built.
Mark Wilkinson, Managing Director
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