IT Support and Cyber Security for Foster Care Charity

Sector:

Sector : Charity

Sectors: Charity

Users: 40

The Foster Care Charity partnered with Technical Drive to strengthen its IT environment and support its growing team. Through managed IT support, Cyber Security services, Microsoft 365 guidance, and a large-scale laptop refresh project, Technical Drive has helped improve security, productivity, and operational efficiency while continuing to provide proactive support

Case study image for IT Support for Charities highlighting the positive impact of reliable technology services for charitable organisations.

Strengthening Security for a Fostering Charity

About

The Foster Care Charity is a non-profit fostering organisation supporting vulnerable children and young people across England. Through its network of regional teams and experienced care professionals, they help create safe, stable family environments where children can thrive. The charity reinvests its resources into services, training, and support that make a lasting difference to young lives.

Background

The Foster Care Charity partnered with Technical Drive to strengthen its IT environment and support its growing team. Through managed IT support, Cyber Security services, Microsoft 365 guidance, and a large-scale laptop refresh project, Technical Drive has helped improve security, productivity, and operational efficiency while continuing to provide proactive support and expert advice.

Challenge

  • The Foster Care Charity needed secure and reliable technology to support staff working across multiple locations and to ensure effective collaboration across the organisation.
  • As a charity handling sensitive information, maintaining strong Cyber Security measures and achieving Cyber Essentials compliance were key priorities.
  • Older laptops were beginning to impact productivity, creating the need for a modern device refresh that would support staff with reliable and efficient technology.

Approach

  • Techical Drive provided consultation and demonstrations on Microsoft 365 tools, including SharePoint and Teams, helping staff build confidence and develop their skills.
  • Technical Drive provided Cyber Security guidance and practical support with Cyber Essentials certification and renewal requirements
  • We conducted a full review of the setup and delivered a device refresh of modern, high-performance laptops that were pre-configured for immediate use. This was paired with full IT support, including continuous maintenance, system monitoring, and ongoing technical assistance.

Result

  • Staff can make greater use of Microsoft 365 tools to communicate, share information, and collaborate more effectively across teams and locations.
  • The Foster Care Charity benefits from enhanced Cyber Security protection and ongoing Cyber Essentials compliance support, strengthening resilience.
  • New hardware removed daily slowdowns, allowing staff to focus on vital work. Pre-configured devices ensured a seamless rollout, while full IT support guarantees a reliable, secure, and fully managed environment. technology environment.
The Foster Care Charity partnered with Technical Drive to enhance cybersecurity, support Cyber Essentials compliance and improve the use of Microsoft 365 tools. The partnership has strengthened organisational resilience while helping teams collaborate more effectively.
quote-00121

Working with Technical Drive has helped us modernise our technology, improve collaboration across teams, and strengthen our cyber security. Their team are always approachable, professional, and willing to go above and beyond to support us. It's reassuring to have a trusted IT partner who understands our needs and is always on hand to help.

Samantha Williams, Head of IT & Business Support

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