Implementing Cloud Migration & Teams Phone for Two Clients
From fragmented systems to streamlined solutions, our support ensured smooth IT management and communication.
About
Our automotive client was running several stand-alone PCs with data stored across multiple machines, while email was hosted with POP accounts. Similarly, a children’s charity in Birmingham faced challenges with their phone system, especially during the pandemic, relying on personal mobiles for business calls.
Background
Initially, both clients approached us with concerns about their IT systems and communication platforms. The automotive client needed a more secure and centralised data management system, while the charity required a flexible and professional communication solution.
We assessed the situations and offered our IT management services to both clients. For the automotive client, we migrated all mail and data to Microsoft O365, ensuring secure, centralised storage and easy accessibility. For the charity, we set up Microsoft Teams for voice calls, trained users and ported numbers from the existing provider.
- The automotive client faced the challenge of managing data across multiple PCs and insecure email hosting.
- The charity faced the challenge of an inadequate phone system during the pandemic, relying on personal mobiles for business calls.
- Both clients needed reliable and knowledgeable partners to ensure business continuity and efficient IT management.
- We migrated all mail and data to Microsoft 365 and added all PCs to Azure AD for enhanced security and authentication control.
- We set up Microsoft Teams for voice calls, trained users and ported numbers from the existing provider.
- We provided ongoing support and advice, enhancing the clients’ IT management and communication capabilities.
- The client experienced secure, centralised data management and improved operational efficiency.
- The client experienced seamless communication, with the flexibility to make or receive calls from laptops/PCs or mobile phones via the Teams App.
- Both clients benefited from improved IT management, operational efficiency and business continuity.
Technical Drive’s expertise was a game-changer for us. Their support in migrating to the cloud and setting up Microsoft Teams transformed our IT management and communication, allowing us to operate more efficiently and professionally.
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