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Last updated: 5 October 2026. A managed IT support package usually includes a remote helpdesk, device monitoring, security patching, anti-virus management and back-up checks. UK providers charge a fixed monthly fee for these core services. On-site visits, out-of-hours cover, project work, hardware, software licences and advanced cyber security are often excluded or charged as extras. Picture three quotes on your desk. Each one promises “unlimited support”, yet the prices sit hundreds of pounds apart. That gap usually comes from the small print, not the service. This guide shows what a typical UK package covers and what usually costs extra. Under…

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