Bad weather has shut down half of Midlands. Your offices are inaccessible, but your key client is waiting on work from you.
What do you do?
That is where your Disaster Recovery (DR) Plan comes in to action!
You must consider two factors when putting your DR Plan together: Survivable Downtime & Cost. Your IT support provider should discuss the impact these factors may have on your IT network.
This is simple: how long can your business survive without access to critical business systems? A good DR Plan is much more than getting your business limping along and trying to avoid financial ruin. It’s about keeping your business running as if no disaster had taken place at all!
So, to start, think about the impact a disaster may have on your valued clients & customers; the customers you have worked so hard to get. How would they be impacted if you lost access to different parts of your business:
Your access to the internet?
Your server data? Your entire office?
Once you know how your customers will be impacted by the loss of these key functions you can start to think about how long you can realistically go without them.
A week? A day?
Even just a few hours?
Armed with these targets for DR you can speak to your IT support provider to put systems in place to meet your targets. Be critical and make sure you understand the consequences of every option you choose.
Try this example: Some IT Support providers proposes a cloud back up with the option to have a new server delivered to you, pre-loaded with all your data from your backup if needed.
So you get hit by Ransomware. No problem. The theory is that you download last night’s cloud back up and you have lost a few hours but you carry on. But what about your internet connection?
If you have hundreds of gigabytes of data to download this can take hours, if not days, if not weeks on a slow connection. So maybe this is not the best solution.
Your server is destroyed in a fire.
No problem. Once again a server is delivered, you plug it in and away you go. What if it wasn’t just your server room that is damaged? Suppose You’re left standing outside a smouldering office with a brand new server and nowhere to plug it in.
Once again, not the best solution.
The truth is; the only practical Disaster Recovery Plan provides for an office, PC’s, desks, internet line and server already provided for. Then you need to consider your data. Simple. Keep it offsite so that in the event of a disaster you can take to where the server is.
Your gut reaction is to go for the cheapest option or worse, stick your head in the sand and cross your fingers. It’s natural. Give it a moment, the cost of your DR isn’t just how much you pay to give your correct cover in the event of disaster.
It’s about how much your reputation is worth; if you miss an order or don’t deliver? How much is that tender document worth if you miss the deadline? How much do your employees cost if they don’t have the tools to do their job?
All of these questions, and more, should be taken into account when putting together a DR plan.
It’s February, the Christmas Tree is dead, the new resolutions are all ready broken.
Don't let a lack of DR break your business.
Have DR that is fit for purpose.