Smart business owners and entrepreneurs put a lot of thought into their daily operations, which is wise, making sure a business runs efficiently is essential for success.
Many, though, fail to plan for disasters that could potentially cripple their operations, and that mistake can cost them dearly.
Disaster recovery and business continuity are terms that many business owners don’t consider to be important, but they can be critical. If just one piece of your IT infrastructure fails, what effect would it have?
No matter your industry, information technology is likely a key pillar on which the survival of your business depends. Client data, sales reports and user accounts are just a few examples of the important data that is stored on company servers. Although you might not want to think that it could happen to you and your business, nobody is safe from disasters. A flood, fire or hacker can harm your servers and compromise your data before you notice that something is wrong.
Planning Ahead is Cheaper
Creating copies of important data and backing up your servers might seem like an expensive and time-consuming task. Planning ahead does require an investment, but consider the price that you will pay if a disaster strikes when you don't have a plan or system in place.
Cloud backup services are now cheaper than they’ve ever been, but do you use them? And if you do, have you tried to recover a backup?
It’s much better to plan your recovery options and prepare for the worst than have the worst happen and have to solve it. It’s cheaper, too.
If a hard drive fails on a server, it could cost thousands of pounds for a specialist recovery company to get at the data for you. However, if your data is constantly being backed up, you can just access it instantly.
When clients give you their personal information and trust you to perform a service, they want to know that their trust is not misplaced. So, it's vital for business owners to display a level of competence and foresight at all times, and any violation of a client's trust will likely result in losing them forever.
If your customers' credit card details get stolen because you did not take the proper preventative steps, then a lot of people who were once loyal to your brand will likely walk away. Because acquiring new clients is always more expensive than retaining your old ones, protecting their personal details is always a worthy investment.
Of course, it’s not just credit card data. Any breach that results in personal information of any kind being lost can reduce a customer’s confidence, and if you then struggle to retrieve that data, you can eventually lose that customer.
When a flood or fire damages your business, your fragile data servers will likely be the first assets that get destroyed. When damaged servers result in losing customer data, keeping that information private will be a difficult task. If news of your misfortune is exposed to the public, it will impact the way that they view you and your business. In their eyes, you will not appear to be reliable or worthy of trust.
It's the same with hackers. If your systems are brought to their knees, and you can’t get up and running quickly, then your customers will go elsewhere.
In this 24x7 economy, people won’t wait around, and your competitors will be waiting in the wings ready to swoop.
Of course, if your systems fail, it often means your staff can’t work either, but what if offices are damaged, telephone systems crippled and desks destroyed?
Business continuity planning is key to ensuring that your staff can keep working while your company recovers.
You see, disaster recovery isn’t just about fixing servers and restoring from backups. If your offices are destroyed, you need to have somewhere else to work from, and somewhere to put the servers.
How Disaster Recovery Can Protect You
A good IT disaster recovery plan will protect your business by backing up your data and storing it in a secure, remote location, and you can easily obtain your files if your main servers get damaged or destroyed during an incident.
But it’s also about getting your business up and running, your staff working and your sales processes continuing, so it should also include contingency for that. There should be somewhere for your staff to work from, with workstations prepared with phones, computers and network access.
Technical Drive can provide you with peace of mind, a solid backup plan and somewhere to work when you need it most.
Call us today and we’ll help you plan for the unexpected.